Severn Trent Water
Locking Lid Replacement (Case Study)
The
Problem:
In January 2002, the Coventry depot
of Severn Trent Water were experiencing major problems
of teenage vandalism to stop tap lids in their area.
The
Action:
The stores supervisor contacted Frazer
and Tabberer to discuss the problem. Our Sales and
Technical Manager visited the Coventry depot, and from
photographs taken, identified which of our replacement
locking lids were required and then returned to the area
that same afternoon and replaced 20 defective lid tops.
The Result:
12
months later, all the lids were still intact. A comprehensive
survey was then undertaken, free of charge, by Frazer and
Tabberer, to:
a) identify the types of surface box Severn Trent Water
have, and
b) identify which sizes were likely to be damaged
Stock
was then put in, which is regularly replenished every month.
Any
information regarding Environmental Aspects or Health & Safety risks
should be directed through the Frazer and Tabberer IMS Systems.
dfrazer@frazerandtabberer.co.uk